Sales Support

Make the most of each lead by ensuring you the have the right people and resources in place to properly serve every prospect.

Recalibrate Your Sales Process

You may feel you’ve done everything – and have seen little to no result for your efforts. The truth is, there is no magic answer to your unique occupancy challenges. Perhaps it’s time to have us take a look from a different perspective. You might find that what you need is a more focused, comprehensive and aggressive solution to your occupancy issues.

Let Greenhouse manage the entire sales force for your lease up or challenged property. Greenhouse experts work onsite and manage a team of sales people that consists of your existing site sales team, supplemented by our highly effective, professionally trained sales people

Sales Training

Give your employees the tools they need to contribute to your residence’s success.

Training provides an unparalleled opportunity to increase staff knowledge and morale, as well as to get buy-in from your most precious resource – your frontline staff.

At Greenhouse, we offer a number of standard training programs, customized to our industry. In addition, we can develop a training program to meet your specific needs.

Choose from standard programs such as:

Frontline training
Marketer training
Department head training
Community Outreach training

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Sales & Outreach Coaching

It’s important to train but it’s even more important to follow up with consistent coaching. Implemented after initial training, our coaching is conducted by our own trainers who bring credibility and experience right to the residence.

They model the correct behaviour, provide prompts to the employee to increase successful behaviour and correct behaviours that have generally resulted in failure.

Getting the employee to adopt positive work habits results in better marketing programs and increased closing ratios.

Sales & Outreach Training and Coaching

Virtual Sales Support to Nurture Current Leads or Reactivate Old Ones

Just like a sack of seed that goes unplanted, leads that sit in binders or on a computer but are uncontacted are unrealized potential.

At Greenhouse, we’re frequently astonished at the number of residences who have hundreds or even thousands of leads in their prospect database but are ignoring these in favour of generating new traffic.

Get your money’s worth out of existing leads! Using your own contact management system – be it manual or computerized – we can contact each lead by phone to ascertain the status and attempt to reactivate. This program has shown great results for clients, sometimes resulting in several deals.

Our professional salespeople will call each lead and build rapport, then do some discovery to get an update on his/her situation. Your notes will be updated and we’ll schedule the next-point-of-contact for your on-site salesperson, finally allowing them to get on top of the lead base and maintain it going forward.

If you have limited marketing hours, we can even become a “virtual” member of your marketing team, contacting your cold leads quarterly so you never lose sight of them.

You may have the seeds of dozens of deals within your database. We can do the nurturing to see those untended leads grow into residents.

Request a callback about Virtual Sales Support:

A NOTE

If you're an executive...

If you’re an executive, you may often wish you could be at all your problem sites at once. You know that if they got the attention they deserve, occupancy would follow. With Greenhouse working at the site, you can feel confident that smart marketing and sales decisions are being made in a timely manner so that your problem site garners momentum and succeeds.

Our sales management fees are reasonable and our sales people work on straight commission. The beauty of the sales centre concept is that our sales people don’t get paid until you get paid. In this incentive-based environment, our salespeople are driven to succeed.

We have a track record of proven results. In addition, our efforts on one site can benefit your entire portfolio through the sharing of ideas and initiatives. Our most successful clients have replicated and used our initiatives at more than one site. You can benefit from increased occupancy at one problem property while improving the marketing and sales of your whole organization.

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I am very satisfied working with Greenhouse Marketing and Recruitment. Greenhouse was able to provide us good people to work with to meet our leasing targets and conduct themselves both professionally and honestly. It is rare to find companies that carry out their sales pitch; that has been my experience with Greenhouse. Kudos!

Yaseen Nimjee

Sundial Lakeview Retirement Residence